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How Numbers Are Processed
Page 77
CHAPTER 10
How Numbers Are Processed
Diva SIPcontrol provides two mechanisms for number processing. Both mechanisms can be used together:
1. Number Normalization Based on a Dialplan as described below.
2. Number
Modification Using Regular Expressions as described on page 78.
Number Normalization Based on a Dialplan
The number normalization based on a dialplan can work in an environment in which Diva SIPcontrol is connected
to a private SIP network and a public switched telephone network (PSTN), optionally with a PBX between the
PSTN and Diva SIPcontrol. If Diva SIPcontrol is used as a gateway between a private circuit switched network
and a public SIP-based network, the number normalization function of Diva SIPcontrol should not be used.
Diva SIPcontrol also supports dialplans using the North American numbering plan (NANP). See North-American
numbering plan: on page 52 for more information.
Number normalization is done in two steps:
1. The received called, calling and redirected numbers are analyzed based on the dialplan configured for the
PSTN Interface or SIP Peer.
2. The number is converted into the configured target result. Six target results are available:
International number with prefixes: All numbers are converted to an international number with the
prefix for international calls and, if required, an outside access digit.
International number with number type: All numbers are converted to an E.164 number with the
number type flag set to "international" ("+" is used in SIP addresses).
National number with prefixes: If possible, all numbers are converted to a national number with the
prefix for national calls and an outside access digit, as required. Exception: Numbers with a different
country code will be converted to an international number with a prefix for international calls and an
outside access digit, if required.
National number with number type: If possible, all numbers are converted to a national number with
the number type flag set to "national". Exception: Numbers with a different country code will be converted
to an international number with the number type set to "international". Note: This target result should
not be used for calls to SIP networks.
Extension only with prefixes: All numbers are reduced as much as possible; only the required prefixes
are prepended.
Extension only with number type: All numbers are reduced as much as possible. Instead of prefixes,
the appropriate number type is set. Note: This target result should not be used for calls to SIP networks.
Important Information about the Outside Access Digit Configuration
Configure the outside access digit only if there is a PBX between the PSTN and Diva SIPcontrol, and if this
PBX requires the outside access digit for external calls. If you need to configure the outside access digit, also
configure the following related options:
Incoming PSTN access code provided by the PBX: This option defines whether Diva SIPcontrol
expects the outside access digit in the calling number in external calls from the PBX.
The PBX normally prepends the outside access digit to the calling number in incoming external calls in
order to enable callback functionality at internal phones. If this is the case, enable this option.
PSTN access code provided by the SIP caller: This option defines whether Diva SIPcontrol expects
the outside access digit in the called number of external calls. It is normally required to prepend the
outside access digit to call an external number from an internal phone. However, in some configurations
this is not required, such as a configuration that is part of the North American numbering plan (NANP),
where an internal number can be identified based on its length.
Enable this option if the internal users that use SIPcontrol for external calls prepend the outside access
digits in their calls; otherwise disable it.
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