Dialogic 2000 Series Uživatelský manuál stáhnout pdf (Strana 24)

Configuring the DMG2000 Series for Hybrid Operation Configuring the Dialogic Media Gateway

Additional Auto Attendant Configurations for Hybrid Operation

In order for auto attendants to successfully transfer calls in some hybrid deployments, all auto attendant

identities must be duplicated in NetVanta UC Server on both the NetVanta ECS communication system and

the Generic PBX (via Gateway) communication system (the PBX integrated using the DMG2000). Also,

these auto attendant identities must be routed to the voicemail trunk in the DMG2000 using inbound TDM

rules. The following sections provide instructions for duplicating the auto attendant identities and

configuring the inbound TDM rules for the identities in the DMG2000.

Duplicating the Auto Attendant Identities

To duplicate the existing auto attendant identities in NetVanta UC Server, follow these steps:

1. In the Administration navigation pane, select the Identities topic.

2. In the Identities summary pane, note the identity, service, and communication system to which the

existing auto attendant identities are assigned. This information will be located in the Identity, Service,

and Communication System columns, respectively. For example, in the figure above, the Central

Reservations - ECS auto attendant is assigned to the 6633 identity, the CentralReservations service,

and the NetVanta ECS communication system.

3. Right-click in the Identities summary pane, and select New Identity from the drop-down menu. The

New Identity Wizard will appear.

4. Select Next to begin configuring a new auto attendant identity. The Select Identity Type window will

appear.

5. In the Select Identity Type window, use the Select a communication system drop-down menu to

select the appropriate communications system. If, for example, you are duplicating an auto attendant

configured on the NetVanta ECS communication system, you should choose the communication

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Dialogic 2000 Series Uživatelský manuál Strana 24